Safeguarding and


A happy, fulfilling and successful college experience is impossible without a safe environment to learn in. 

That’s why at QA, we’ve dedicated staff and resources to ensure your safety and well-being always comes first. From our extensive policies and procedures to our team of expert support staff, we do everything we can to ensure our students are free from harm and have access to health-based services.

Student having a therapeutic session

Meet the Safeguarding team

Scott NobleSafeguarding Officer Email Phone Icon
Jude FletcherSafeguarding Officer Email Phone Icon
Leanne HallSafeguarding Officer Email Phone Icon
Joanne ChadwickSafeguarding Officer Email Phone Icon
Ashleigh LanglandsSafeguarding Officer Email Phone Icon


We know that study can sometimes be overwhelming and stressful. That’s why we have support available to protect your health and well-being – from a dedicated on-site counselor to Mental Health Ambassadors that provide personal, academic and professional guidance. Whether it’s your studies or life outside of college, our qualified counsellor offers one-to-one, confidential counselling to all enrolled students and staff on any personal concerns or difficulties, both in and out of the classroom.

Counselling can help with things such as:
  • Dealing with a crisis or immediate concern
  • Support with longer term difficulties
  • Getting access to specialist help
  • Referring on to other resources

Counselling aims to give you the time and space to explore and understand any issues that may be affecting you. The counsellor will help you think about your problems from a different perspective. Sessions with our counsellor usually last for 50 minutes and are held in confidence in a counselling room. Your first appointment will give you an opportunity to explore your reason for coming and will help build a clearer picture of your needs.

Common issues talked about include:
  • Anxieties about aspects of study, including exams and presentations 
  • General stress and anxiety 
  • Depression 
  • Relationship difficulties 
  • Eating problems 
  • Bereavements and parental separations 
  • Loneliness
  • Lack of self-confidence or low self-esteem 
  • Managing transitions 
  • Making difficult decisions 
  • Traumatic experiences, including violence or abuse 
  • Difficulties with alcohol or drugs 
  • Issues around sex and sexuality 
  • Self-injury 
  • Suicidal thoughts 
  • Anger management
  • Worries about appearance

If you’d like to make an appointment, you can pop to Student Services, speak to your tutor who can make an appointment for you, or get in touch.


The College Counselling Service is highly confidential. There are some limits to confidentiality, and these are discussed with you in the first session. For example, risk of harm to yourself or someone els


Queen Alex has partnered up with Togetherall for students to join a safe, online community where people support each other anonymously to improve mental health and well-being.

Get Involved


Another way we take care of your well-being is through the North East Sports Academy (NESA). 

You can pursue your future as well as your interests with NESA. Fitted in around your course and timetable, you’ll train, learn and progress in your desired sport with dedicated coaches, who bring you first-class, professional and personalised sports programmes. You can enhance your university application or employability by completing nationally recognised qualifications and awards, taking part in regional and national competitions, accessing work placement opportunities, as well as our leadership and volunteering academy.



Our Tyne Coast College Students’ Union representatives work across Queen Alex Sixth Form, TyneMet College, South Tyneside College and South Shields Marine School.

As a member of our Students’ Union you can get involved in loads of activities held throughout the year; like charity events, student events, entrepreneurial projects, and much more.

You also get to have your say about college life and any changes you would like to see. The best part is you can get involved as much or as little as you want.


Queen Alex students stand out from the crowd as individuals who like to get involved. From volunteering and charity work to debating clubs and sports groups, you’ll find lots of activities to keep you busy and help you develop valuable skills to fill up your CV or personal statement.

Work placements, field trips and visits to universities help you to make informed career decisions.

Student in a classroom and smiling


From attendance and plagiarism, to equality and diversity, you can download our entire list of policies and annual reports on our dedicated page

Get in touch

Our team is always ready to help. So if you have questions on courses, your career, or anything else, complete this contact form and we’ll be in touch.